Data Protection & Privacy Terms – Aura Spa & Nails Brighouse

At Aura Spa & Nails Brighouse, we value your privacy and are committed to protecting your personal information. This policy explains how we handle your data in line with UK GDPR and data protection regulations.

1. Information We Collect

We may collect personal details from you when you:

Make a booking through our website, phone, or in person.
Subscribe to updates, offers, or promotions.
Contact us for enquiries or feedback.

This information may include your name, contact details (email, phone number), booking preferences, and any other information you provide to help us deliver our services.

2. How We Use Your Information

Your data is used solely to:

Process and confirm bookings (via email, text, or phone).
Communicate appointment details, reminders, and updates.
Manage customer records and ensure quality service.
Inform you of special offers or promotions (only if you’ve opted in).

We do not share, sell, or distribute your personal data to third parties except where required by law or for essential business operations (e.g., payment processing via Stripe).

3. Data Storage & Security

All personal information is stored securely and accessed only by authorised staff.
Online data is protected using secure servers and encryption through our website and booking systems.
We retain booking records for as long as necessary to manage client appointments and comply with legal obligations.

4. Your Rights

Under UK data protection law, you have the right to:

Request access to the personal information we hold about you.
Ask for corrections to inaccurate data.
Request deletion of your data, where legally applicable.
Withdraw consent to marketing communications at any time.

To exercise your rights, please contact us via email at info@auraspaandnails.co.uk.

5. Third-Party Services

We may use trusted third-party tools such as Stripe for payments and Elementor for form submissions. These providers comply with GDPR and are responsible for protecting your data according to their privacy policies.

6. Updates to This Policy

Aura Spa & Nails Brighouse may update this Data Protection Policy periodically. Any changes will be reflected on this page with a revised “Last Updated” date.